Lone Working: Support and Guidance training

This 4 hour course aims to provide support and guidance for Care/Support Workers who are working for significant periods of time alone in the community caring for, or helping to support, individuals/clients within their own homes or small residential units.

MODULE OBJECTIVES

  • To gain an understanding of the organisation you are working for ;                                                    To include: support structure;  organisational Policies/Statements; risk assessment; supervision at work; training; contact numbers;  documentation
  • To gain awareness of the ‘multi-disciplinary team’ working within the community environment and how they can offer support to you and your client.
  • To understand ‘practical’’ issues to maintain safety, such as: Security; Driving and travelling; Health & Safety in the client’s home
  • To be aware of the importance of client privacy, dignity and promotion of change and independence
  • To understand the basic legalities surrounding the safeguarding of vulnerable adults and ‘duty of care’
  • Coping with “the unexpected!” to include group working and discussion
  • To gain an awareness of challenging behaviour and conflict management
  • To gain an understanding of professional boundaries, accountability, responsibility and confidentiality

 

MODULE INFORMATION

Duration: 4 Hours

Who should attend: All Staff/Team members who may be working alone or in Isolated/less supported areas of work.

Certification: Certificate of attendance

Cost: £295.00

Travel Charge: Dependent on Location




 

Lone Working

Training in Healthcare Norwich Norfolk